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HP HP2-N49 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| HP BSM Solution Overview & Value Proposition | 25% | - HP BSM architecture and core components - Aligning solutions to business outcomes - Business challenges and IT pain points |
| HP Operations Bridge & Infrastructure Management | 25% | - Operations analytics and intelligence - Service health and dependency mapping - Monitoring and event management |
| Selling Strategy & Customer Engagement | 25% | - Competitive positioning and differentiation - Identifying decision-makers and stakeholders - Building value and ROI cases |
| Application Performance Management (APM) | 25% | - Integration with BSM platform - Application diagnostics and root cause analysis - End-user experience monitoring |
HP Selling HP Business Service Management Solutions Sample Questions:
Question 1
Which capabilities and benefits are related to an IT Network Operations Center's efficiency and success? (Select three.)
A. application quality assurance
B. availability monitoring
C. data usage and backup
D. network fault detection and triage
E. storage space optimization
F. performance monitoring
Question 2
Which HP Operations Analytics capability addresses the "data complexity (how to make sense of all the patterns in the data collected)" pain point?
A. Vendor and tool consolidation @ business insight
B. Proactive and predictive analysis
C. Cost of operations, doing more with less
Question 3
With which persona should a salesperson discuss HP Operations Bridge relating to "centralizing operations monitoring around a common tool set"?
A. director of operations
B. director of mobile applications
C. director of applications monitoring
D. director of performance testing
Question 4
With which persona should a salesperson discuss HP Operations Analytics relating to the "no way to incorporate historical data for trend comparison and predictive insight" pain point?
A. director of operations
B. director of mobile applications
C. director of applications monitoring
D. director of performance testing
Question 5
Due to which Operations Analytics feature does HP have a distinct market advantage compared to primary competitor products?
A. reporting
B. robust API
C. SaaS offering
D. model driven solution
Solutions:
| Question 1 Answer: A,D,F | Question 2 Answer: B | Question 3 Answer: A | Question 4 Answer: C | Question 5 Answer: D |




