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Salesforce NP-Con-102 Exam Syllabus Topics:

Salesforce Certified Nonprofit Cloud Consultant (NPC) Sample Questions:

1. A nonprofit organization wants to customize the Gift Entry process in Nonprofit Cloud. Which features can be cloned and used in place of the standard version?

A) Fundraising Flows
B) Fundraising Lightning Web Components
C) Fundraising Invocable Actions

2. A consultant is helping a nonprofit diagnose and address some issues they have with NPSP. The consultant sees the customer is hitting governor limit errors on a particular job. Which action should the consultant take to resolve the issue?

A) Increase the batch size for that job.
B) Decrease the batch size for that job.
C) Schedule that job to run more frequently.
D) Reschedule that nightly job.

3. A nonprofit uses Volunteers for Salesforce. The nonprofit has volunteers who work the same schedule every week. The volunteer manager wants to avoid asking these ongoing volunteers to sign up for the same shift every time. How should the consultant configure Salesforce to meet the requirement?

A) Enter all volunteer IDs and schedules on a spreadsheet and use an ETL tool to create volunteer hours records in Volunteers for Salesforce.
B) Use the Job Recurrence Schedule functionality in Volunteers for Salesforce to create the volunteers' schedules.
C) Install a grid app from the AppExchange to mass enter volunteer hours based on each volunteer's schedule.
D) Use the Volunteer Recurrence Schedules in Volunteers for Salesforce to create the volunteers' schedules.

4. A board member introduced a high-net-worth individual to the work of the nonprofit. The individual made a donation at an event. The fundraising manager wants to record this information in Salesforce. It is important the donation is hard credited to the individual while ensuring this donation, as well as any future donations from the individual, are soft-credited to the board member. The board member and the individual already exist as contacts in Salesforce. How should the data be entered?

A) Create a relationship between the individual and the board member with a Related Opportunity Contact Role of Soft Credit. Create the donation opportunity for the individual.
B) Create a relationship between the individual and the board member. Create the donation opportunity for the individual. Add the board member as a Soft Credit contact role to the donation.
C) Create a relationship between the individual and the board member. Create the donation opportunity for the individual. Enter a Partial Soft Credit for the board member.
D) Create the donation opportunity for the individual. Add the board member as a Soft Credit contact role for the donation. Create a relationship between the board member and the individual.

5. A nonprofit wants all Apex error messages to be sent to a specific system admin. How should the consultant configure NPSP to send error notifications only to this admin?

A) Uncheck the Send Apex Warning Emails checkbox on all admins except for the specific admin.
B) Set all users except the specific admin as disabled for receiving error notifications on the NPSP Settings tab under System Tools > Error Notifications.
C) Change the profile for all users except the specific admin to something different than system admin.
D) Set the specific admin as the user to receive error notifications on the NPSP Settings tab under System Tools > Error Notifications.

Solutions: