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Nortel 920-470 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Planning and Design | - Network planning considerations
|
| Topic 2: Call Processing and Features | - Telephony features and call control
|
| Topic 3: Installation and Configuration | - System installation procedures
|
| Topic 4: System Administration and Troubleshooting | - Maintenance and diagnostics
|
| Topic 5: CS 1000 System Architecture | - Core components and system architecture overview
|
| Topic 6: IP Telephony and Protocols | - VoIP protocols and signaling
|
920-470 Exam Facts: Simulator, Companies and Formats
- Installation and Configuration ()
- System Administration and Troubleshooting ()
- Call Processing and Features ()



