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NHA Phlebotomy-Technician Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Patient Preparation | - Site selection and preparation - Specimen labeling procedures - Patient identification and communication |
| Safety and Compliance | - HIPAA and patient confidentiality - Infection control and standard precautions - OSHA regulations and patient safety |
| Routine Blood Collections | - Order of draw - Equipment selection and use - Venipuncture procedures |
| Special Collections | - Capillary puncture (fingerstick/heel stick) - Non-routine specimen collection methods - Pediatric and geriatric considerations |
| Specimen Processing and Handling | - Common errors and rejection criteria - Specimen transport and storage - Quality assurance procedures |
NHA Phlebotomy Technician Certification Exam (CPT) Sample Questions:
Which of the following actions should a phlebotomist take if a patient develops a rapidly forming hematoma during venipuncture?
- A. Insert the needle deeper into the vein.
- B. Remove the needle and apply pressure.
- C. Continue collecting until all tubes are filled.
- D. Ask the patient to pump their fist.
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Which of the following is the maximum allowed time for a tourniquet application before possibly affecting test results?
- A. 90 seconds
- B. 45 seconds
- C. 60 seconds
- D. 30 seconds
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A phlebotomist receives a phone call from a provider's practice asking for a patient's CBC results. To which of the following departments should the phlebotomist transfer the call?
- A. Chemistry
- B. Serology
- C. Hematology
- D. Coagulation
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A phlebotomist is instructing a patient who has a prescription for a 24-hr urine collection. Which of the following instructions should the phlebotomist include?
- A. "Keep the specimen at room temperature."
- B. "Double your amount of fluid intake."
- C. "Discard the first urine on the day of collection."
- D. "Urinate directly into the collection container."
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Which of the following actions should a phlebotomist take when a specimen requires immediate processing?
- A. Leave it at the collection station until the next courier pickup.
- B. Mark it as routine and batch it with other specimens.
- C. Refrigerate it overnight.
- D. Deliver or process it according to stat or time-sensitive protocol.
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