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ISEB BH0-013 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: The Business Analysis Role | 12.5% | - Business Analysis competencies - Business Analysis process model - Scope and responsibilities of a Business Analyst |
| Topic 2: The Strategic Context | 12.5% | - Business Analysis Service Framework - External environment analysis (PESTLE) - Internal environment analysis (VMOST, SWOT) |
| Topic 3: Business Process Modelling | 15% | - Process hierarchy and models - Value chain analysis - Improving business processes |
| Topic 4: Investigating the Business Situation | 15% | - Interviewing, workshops, observation - Document analysis, scenarios, prototyping - Recording and documenting findings |
| Topic 5: Requirements Engineering | 17.5% | - Requirements validation and management - Requirements elicitation, classification, documentation - Use cases and data models |
| Topic 6: Stakeholder Analysis and Management | 12.5% | - Managing stakeholder communication - Power/Interest grid and RACI matrix - Identifying stakeholders |
| Topic 7: Making a Business Case | 15% | - Feasibility assessment - Developing and presenting the business case - Cost-benefit analysis |
BH0-013 Exam FAQ: What to Know Before You Book
The BH0-013 exam, officially titled Foundation Certificate in Business Analysis , is the qualifying exam for the Foundation Certificate in Business Analysis certification, which sits at the Foundation / Entry Level level. Earning it shows employers that you have the skills the credential stands for, and it is a solid step forward on a ISEB career path. It also connects to BCS Practitioner Certificate in Business Analysis, BCS International Diploma in Business Analysis, so the effort you put in now keeps paying off as you advance.
The BH0-013 exam gives you 40 questions to complete within 60 minutes. Do the math before exam day: divide the total time by the question count to set a steady per-question pace, and flag any item that stalls you so you can return to it after securing the easier points. The most reliable way to build that rhythm is a full timed practice test under the same limit, which is exactly what ITExamDownload's test engines are designed for.
The passing score for ISEB Foundation Certificate in Business Analysis is 65% (26 out of 40), and the official registration fee is £200 (~$260 USD) UK; varies by region. Keep in mind that a retake means paying that fee again in full, which makes an honest self-check worthwhile: before you book, sit a timed practice test and make sure you are consistently scoring above the passing line with some margin to spare.
According to the official requirements: No formal prerequisites; open to all candidates. Eligibility rules do change from time to time, so confirm the current details on the official exam page before you register.
Registration for the BH0-013 exam is handled through the official channels below:
The exam is delivered in the following format: Computer-based test (CBT) at Pearson VUE centres or online remote proctored. Pick a date that leaves room for at least one full timed practice test beforehand.
ISEB recommends the following official training options for candidates preparing for ISEB Foundation Certificate in Business Analysis:
Courses build the foundation, but they work best alongside question practice. That is where ITExamDownload comes in: the 160 practice questions in our BH0-013 package let you rehearse the exam format at your own pace and see exactly where you stand.
Yes — ITExamDownload offers a free PDF demo of the ISEB Foundation Certificate in Business Analysis material, so you can review the question style and answer quality before you spend anything. After purchase, you also receive 365 days of free updates, and if your product expires you can extend the update service at a 50% discount from your member zone.
If you take the corresponding exam within 60 days of your purchase and do not pass, you are covered by the 100% Money Back Guarantee under clear conditions. To claim a full refund, submit a scan of your exam enrollment slip and your official Score Report PDF within two days of the exam; requests are processed within seven days. Note that sitting the exam within three days of purchase is not eligible, purchases that were never followed by an exam sitting do not qualify, free materials and expired orders are excluded, and the candidate name must match the payer name. Prefer an exchange instead? You can swap your product for two free exam packages of equal value and keep your update service. Delivery is immediate: your BH0-013 material is ready for instant download and is also emailed to you within one minute of payment — contact customer service if nothing arrives within two hours. There is no limit on the number of computers you can install it on.
The current ISEB Foundation Certificate in Business Analysis syllabus is organized into 7 exam domains. The first three are:
- Stakeholder Analysis and Management (12.5%)
- Investigating the Business Situation (15%)
- The Business Analysis Role (12.5%)
For the full domain and subtopic breakdown, see the Exam Topics section above — that is the outline your ITExamDownload practice questions are mapped to.
ISEB Foundation Certificate in Business Analysis Sample Questions:
The entity relationship model below shows the relationship between Product and Order. Which of the following business rules is correct and is reflected in the diagram?
- A. The maximum number of products on one order is unlimited.
- B. The minimum number of products on each order is zero.
- C. The minimum number of orders for each product is one.
- D. The maximum number of products on one order is eight.
Correct Answer: D 🗳️
What are subsequent changes subject to once a requirements document has been signed off?
- A. Requirements verification.
- B. Requirements validation.
- C. Requirements management.
- D. Requirements documentation.
Correct Answer: C 🗳️
Which of the following types of activity help identify the KPI's of an organisation?
- A. The monitoring activities.
- B. The planning activities.
- C. The doing activities.
- D. The control activities.
Correct Answer: B 🗳️
Which of the following actions could sustain business change?
- A. Develop the coaching skills of selected staff members.
- B. Retain the previous system and its associated processes.
- C. Establish clear benefits for selected, powerful stakeholders.
- D. Ensure that improved staff performance is not rewarded.
Correct Answer: A 🗳️
The following is a list of statements about stakeholders and stakeholder management.
a.A customer can be considered as a stakeholder in a project.
b.A supplier can be considered as a stakeholder in a project.
c.Stakeholders' positions do not remain static during the life of the project.
d.Communication must not be tailored to each stakeholder in the project.
Which of the following is correct?
- A. All four statements are correct.
- B. Statements a and c are correct, statements b and d are incorrect.
- C. Statements b and c are correct, statements a and d are incorrect.
- D. Statements a, b and c are correct, statement d is incorrect.
Correct Answer: D 🗳️
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