2022 ITExamDownload SAP C_C4H520_02 Dumps and Exam Test Engine [Q11-Q34]

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2022 ITExamDownload SAP C_C4H520_02 Dumps and Exam Test Engine

SAP C_C4H520_02 DUMPS WITH REAL EXAM QUESTIONS

NEW QUESTION 11
As a technician, you want to complete multiple activities, which processes allows you to do that in SAP Field Service management Mobile App? Choose the correct answer.

  • A. Complete Smartform
  • B. Standard Checkout
  • C. Save Efforts
  • D. Group Checkout

Answer: D

 

NEW QUESTION 12
How are Labels used within the Smart forms and Feedback Module? Choose the correct answer.

  • A. To identify the elements in the smart form.
  • B. To add a label to be used as reference by the Field Engineer
  • C. To act as a reference for generating a Smart form Report
  • D. To Filter the list of Smart forms.

Answer: D

 

NEW QUESTION 13
You are an administrator responsible for maintaining settings at account and company level. Which of the following settings would you maintain in company level? Note: There are 2 correct answers to this question.

  • A. Business Rules
  • B. Screen Configurations
  • C. User Groups
  • D. Password Policy

Answer: A,B

 

NEW QUESTION 14
As an administrator,which actions you can take on the time and material journal tab? Note: There are 3 correct answers to this question.

  • A. Close
  • B. Release
  • C. Review
  • D. Approve
  • E. Delete

Answer: C,D,E

 

NEW QUESTION 15
As a service planner, you are viewing the list of best matching technicians, which information is displayed? Note: There are 2 correct answers to this question.

  • A. Booked assignments
  • B. Worktime pattern
  • C. Missing Skills
  • D. Availability Status

Answer: C,D

 

NEW QUESTION 16
What are key functionalities of the SAP Field Service Management solution? Note: There are 2 correct answers to this question.

  • A. Mobile-Self Service
  • B. Service Level Agreement
  • C. Ticket Routing rules
  • D. Automated Scheduling

Answer: A,D

 

NEW QUESTION 17
You want to create a new Smartform, which fields would you define? Choose the correct answer.

  • A. Name, Description, Category, Labels
  • B. Name, Description, Revision, Type
  • C. Description, Revision, Type, Tag
  • D. Description, Category, Revision, Tag

Answer: A

 

NEW QUESTION 18
Which of the following steps can you perform in the planning board as a dispatcher? Note: There are 2 correct answers to this question.

  • A. Release Assignments
  • B. Define Core hours.
  • C. Create Technician Skills
  • D. Enter materials used

Answer: A,C

 

NEW QUESTION 19
In which scenario of Service engagement does SAP Field service management primarily provide capabilities to complement? Choose the correct answer.

  • A. E-mail Interaction
  • B. High Touch
  • C. Video Chat
  • D. No Touch

Answer: B

 

NEW QUESTION 20
What are the typical steps you perform in the planning and dispatching App? Note: There are 2 correct answers to this question.

  • A. Update contacts
  • B. Approve Efforts
  • C. Create Equipment
  • D. Assign Technicians

Answer: B,D

 

NEW QUESTION 21
What object can you use to create absence and reservation types for a technician in the planning board?
Choose the correct answer.

  • A. Service Contract
  • B. Activity
  • C. Service Call
  • D. Time Slots

Answer: D

 

NEW QUESTION 22
What is correct regarding user permissions? Note: There are 2 correct answers to this question.

  • A. Permissions are assigned to user groups
  • B. User groups are assigned to permissions
  • C. Users are assigned to user groups
  • D. Users are assigned to permissions

Answer: A,C

 

NEW QUESTION 23
As a technician, you want to record the expenses. Which objects can you record the expenses against?
Note: There are 3 correct answers to this question.

  • A. Activity
  • B. Business Partner
  • C. Service Call
  • D. Purchase Order
  • E. Equipment

Answer: A,B,E

 

NEW QUESTION 24
What are the approval statuses in Time &Material journal? Note: There are 3 correct answers to this question.

  • A. Declined
  • B. Pending
  • C. Accepted
  • D. Revoked
  • E. Approved

Answer: A,B,E

 

NEW QUESTION 25
What format is used for API Exchange? Choose the correct answer.

  • A. XSD
  • B. HTML
  • C. JSON
  • D. XML

Answer: C

 

NEW QUESTION 26
How can you create a service call in SAP Field Service management? Note: There are 3 correct answers to this question.

  • A. Manually in Web Application within Planning and dispatching
  • B. Automatically when submitting a new service call from the Self-Service Portal
  • C. Automatically Via the cloud connector from an SAP ERP On-premise system
  • D. Automatically via the cloud connector from an SAP CRM on-premise system
  • E. Manually in the Web Application with in the master data

Answer: A,B,C

 

NEW QUESTION 27
What are the key advantages of utilizing the SAP Field Service managementSelf-Service? Note: There are
2 correct answers to this question.

  • A. Online capabilities help you to capture electronic signatures
  • B. Smart forms help you structure your service processes
  • C. Interactive Dialogue using AI chatbot allows for No touch service scenarios
  • D. QR code scanning helps you to easily identify the affected Appliance

Answer: C,D

 

NEW QUESTION 28
What assumptions / facts go for Querying? Note: There are 2 correct answers to this question.

  • A. Core SQL supported
  • B. T-SQL supported
  • C. DTOs have to be referenced by alias
  • D. DTOs have to be referenced by variable definitions

Answer: A,D

 

NEW QUESTION 29
As a business, you want to build up your pool of crowd workers, Which entities best describes crowd workers? Note: There are 3 correct answers to this question.

  • A. Partners
  • B. Freelancers
  • C. Dispatchers
  • D. Managers
  • E. Subsidiaries

Answer: A,B,E

 

NEW QUESTION 30
What are some of the available options to create dashboard reports? Note: There are 2 correct answers to this question.

  • A. Import Queries
  • B. Import Report Templates
  • C. Use Pre-assembled queries
  • D. Use Pre-assembled Reports

Answer: B,C

 

NEW QUESTION 31
How does the integration scenario with S/4HANA look like? Choose the correct answer.

  • A. Service request is created in FSM, planning and dispatching is done in S/4HANA and execution is done via FSM Mobile app
  • B. Service request is created in S4/HANA, planning and dispatching is done in S/4HANA and execution is done via S/4HANA Mobile app
  • C. Service request is created in FSM, planning and dispatching is done in FSM and execution is done via FSM Mobile app
  • D. Service request is created in S4/HANA, planning and dispatching is done in FSM and execution is done via FSM Mobile app

Answer: D

 

NEW QUESTION 32
Where can Service Workflow steps can be used in SAP Field Service management? Choose the correct answer.

  • A. In Customer Self-Service when submitting a self-service request
  • B. In the Web Application when planning a Service
  • C. In Mobile Application when executing an activity
  • D. In Field Service Management Crowd service when dispatching a call

Answer: C

 

NEW QUESTION 33
During which status is a Customer allowed to cancel the Service Request in Self -Service Portal? Choose the correct answer.

  • A. Travel
  • B. Open
  • C. Work
  • D. Accepted

Answer: B

 

NEW QUESTION 34
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SAP C_C4H520_02 Exam Description:

The "SAP Certified Application Associate SAP Field Service Management 2005" certification exam validates that the candidate possesses the fundamental and core knowledge required of the application consultant profile. This certification proves that the candidate has an overall understanding and functional configuration skills to participate as a member of an SAP Field Service Management project team in a mentored role. This certification exam is recommended as an entry level qualification.


C_C4H520_02 Exam Certification Details:

Level:Associate
Cut Score:61%
Exam:80 questions
Sample Questions: SAP C_C4H520_02 Exam Sample Question
Languages:English

 

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