Free Salesforce (Consumer-Goods-Cloud-Accredited-Professional) Certification Sample Questions with Online Practice Test
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NEW QUESTION # 24
Which two standard capabilities are available when executing a promotion check in the field?
- A. Changing the promotion planning dates
- B. Viewing which products are included in the protection
- C. Taking a photo of the promotion
- D. Marking the promotion as complete
- E. Changing the discounts on the products included in the promotion
Answer: B,C
NEW QUESTION # 25
How can an Account Manager visualize store visits in their territory for the day by their current status?
- A. By creating a map layer using accounts as a base object and color code the markers by status
- B. By creating a map layer using retail store as the base object and represent the markers by shape
- C. By creating a map layer using visits as the base object and color code the markers by status
- D. By creating a Map Layer using retail store search filters by status and color code the markers by status
Answer: C
NEW QUESTION # 26
How can a Field Sales Manager access a photo taken by a Field Rep of a defective In-store asset
- A. The photos Inked to the asset record
- B. The photo is linked to the asset check task
- C. The photo is sent directly to the manager's email
- D. The photo is linked to the visit record
Answer: D
NEW QUESTION # 27
How can admins review the performance of the Object Detection Model?
- A. By enabling Custom Object Detection
- B. Through Einstein Bots
- C. Through Detected Objects
- D. By creating a Custom Object
Answer: C
Explanation:
https://help.salesforce.com/s/articleView?id=sf.industries_einstein_object_detection_review_detected_objects.htm&type=5
Admins can review the performance of the Object Detection Model through Detected Objects, which are records that store the results of the object detection process. Detected Objects contain information such as the confidence score, the number of detections, and the bounding box coordinates for each object in an image. Admins can use reports and dashboards to analyze the Detected Objects data and evaluate the accuracy and performance of the Object Detection Model. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 24.
NEW QUESTION # 28
Which three standard components are available for Assessment Task record pages when configuring Consumer Goods Cloud app screens?
- A. Promotion Details
- B. Inventory Check
- C. In Store Products
- D. Cart Review
- E. Promotion List
Answer: B,C,E
NEW QUESTION # 29
Which Statement is accurate regarding Action Plan Templates?
- A. They cannot be setup in the mobile application
- B. They can be Cloned
- C. They can be deleted
- D. They can be associated with Assessment Task Definitions and Component Tasks
Answer: B
Explanation:
Action Plan Templates in Consumer Goods Cloud can be cloned, enabling users to replicate and modify templates for various purposes and scenarios.
NEW QUESTION # 30
A company called Alpine is running a 'buy one get one free' (BOGO) promotion for all energy bars and sending out merchandisers to ensure that their retail customers are running it correctly. At what level should Retail Store KPIs be defined for a promotional end cap audit and also to minimize records created?
- A. At the energy bar product category level.
- B. At the Alpine brand catalog level
- C. At the energy bar product SKU level
- D. At the custom context field level
Answer: A
Explanation:
Retail Store KPIs are key performance indicators that measure how well a retail store is performing against a specific goal or target. For a promotional end cap audit, Retail Store KPIs should be defined at the energy bar product category level, as this would capture all the energy bars that are included in the BOGO promotion and also minimize the number of records created. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 30-31.
NEW QUESTION # 31
A member of the Northern Trail Outfitters company has been tasked with setting up planograms for the field team. Which of the following steps is required to ensure an assessment task of planogram check is available to the field?
- A. The team member must upload an image of the planogram to the assessment task's related documents.
- B. The team member must associate the In-Store Location to the Planogram for the functionality to work.
- C. The team member must populate the custom context field on the assessment task.
- D. The team member must make sure Einstein Object Detection has been enabled.
Answer: B
NEW QUESTION # 32
Which three fields are available on the Retail Store object that differentiate them from the Account object?
- A. Payment Method
- B. Preferred Visit Hours
- C. Shipping Address
- D. Operating Hours
- E. Delivery Method
Answer: B,D,E
NEW QUESTION # 33
At which three levels can Store Action Plan Templates for recommended tasks for a visit be defined?
- A. In-Store Location
- B. Location
- C. Retail Store
- D. Account
- E. Retail Store Group
Answer: A,C,E
Explanation:
Store Action Plan Templates for recommended tasks can be defined at various levels including Retail Store Group, Retail Store, and In-Store Location, allowing for granular and effective task management.
NEW QUESTION # 34
Sales Reps in the field are reporting that no surveys are available when they try to complete a visit survey on their mobile devices. What are two explanations for this?
- A. The Retail Execution Survey Lighting Flow has not been action
- B. The Salesforce admin has not created and activated a Salesforce survey
- C. The rep is missing the Create Surveys permission
- D. A related survey invitation has not been generated
- E. A custom Assessment Task definition has not been created
Answer: B,D
Explanation:
Two explanations for why no surveys are available when field reps try to complete a visit survey on their mobile devices are:
The Salesforce admin has not created and activated a Salesforce survey. A Salesforce survey is a questionnaire that can be sent to customers or contacts to collect feedback. The admin needs to create and activate a survey before it can be used in an in-store survey task.
A related survey invitation has not been generated. A survey invitation is an object that represents an invitation to take a survey. A survey invitation needs to be generated and associated with the visit, the retail store, or the store primary contact before it can be displayed in an in-store survey task. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 27.
NEW QUESTION # 35
A consultant for Northern Trail Outfitters (NTO) company advises NTO to leverage Visit Recommendations for the field team. Which build option ensures the strategy is scalable to meet the requirements of NTO?
- A. Build the strategy using Process Builder.
- B. Build the strategy using an Apex class.
- C. Build the strategy using Flow Builder.
- D. Build the strategy using Workflows.
Answer: B
NEW QUESTION # 36
A company called Alpine is running a 'buy one get one free' (BOGO) promotion for all energy bars and sending out merchandisers to ensure that their retail customers are running it correctly. At what level should Retail Store KPIs be defined for a promotional end cap audit and also to minimize records created?
- A. At the Alpine brand catalog level
- B. At the energy bar product category level.
- C. At the energy bar product SKU level
- D. At the custom context field level
Answer: C
NEW QUESTION # 37
At which three levels can Store Action Plan Templates for recommended tasks for a visit be defined?
- A. Location
- B. Account
- C. Retail Store
- D. Retail Store Group
- E. In-Store Location
Answer: A,B,C
NEW QUESTION # 38
Which step is required to link an Action Plan to a Visit record?
- A. Create an Action Plan Template by specifying Visit' as the target object and publish it.
- B. Create an Action Plan based on the template where the template owners are the Sales Reps.
- C. Activate the Action Plan.
- D. Activate the Visit to generate Action Plan Tasks.
Answer: A
Explanation:
To link an Action Plan to a Visit record, the first step is to create an Action Plan Template by specifying Visit' as the target object and publish it. An Action Plan Template is a template that defines the tasks and steps for an action plan. An action plan is a set of tasks that need to be completed for a specific purpose or goal. A visit is an object that represents a scheduled or unscheduled interaction between a field rep and a retail store. By specifying Visit as the target object, the Action Plan Template can be linked to any visit record that matches the criteria defined in the template. By publishing the template, the Action Plan Template becomes available for use. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 25.
NEW QUESTION # 39
Which KPIs can be derived using Planogram detection?
- A. Out of Stock,Shelf Size, SKU Facings
- B. Out of Stock, Share of Shelf, Brand Facings
- C. Out of Stock, Shelf Size, Brand Facings
- D. Out of Stock, Share of Shelf, SKU Facings
Answer: D
NEW QUESTION # 40
Which of the following is accurate regarding the Einstein Vision model?
- A. The model needs to be created as part of the development process using a base set of images
- B. The model is created in store as reps perform their daily tasks during phase 1 rollout
- C. The model is created automatically by Einstein based on uploading the perfect image
- D. The model is created via crowdsourcing of images available via public copyright licenses
Answer: A
NEW QUESTION # 41
Which two standard fields on the Retail Store KPI object are required when doing an inventory check?
- A. KPI Type
- B. Inventory Count
- C. Custom Context
- D. Assessment Indicator Definition
- E. Retail Store Group
Answer: D,E
NEW QUESTION # 42
When performing a search in an inventory check task which products are considered for the search?
- A. All products owned by the user
- B. All products associated with the retail store
- C. All products in the organization
- D. All products created by the user
Answer: B
Explanation:
When performing a search in an inventory check task, only the products that are associated with the retail store are considered for the search. This is because the inventory check task is designed to verify the availability and quantity of products in a specific store location. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 28.
NEW QUESTION # 43
Northern Trail Outfitters(NTO) places a high value on understanding how their end capes are performing. What should be recommended to NTO to ensure they can capture this data?
- A. Make a Custom object for In-Store location on the Retail Store Object to capture KPIs
- B. Make In-Store locations as a record type on the Retail Store Object to capture the KPIs
- C. Make In-Store Locations as a record page on the In-Store Location Object to capture the KPIs
- D. Make a separate set of KPIs specifically for capturing the endcap In-Store Location
Answer: B
NEW QUESTION # 44
Which of the following are supported KPI Type values for Retail Store KPI records?
- A. Revenue
- B. Facing
- C. Price
- D. Units
- E. Promotion
Answer: A,B,D
Explanation:
In the Consumer Goods Cloud, Retail Store KPI records support various KPI types, including Units, Facing, and Revenue. These KPIs are critical for assessing retail performance.
NEW QUESTION # 45
Which KPIs can be derived using Planogram detection?
- A. Out of Stock,Shelf Size, SKU Facings
- B. Out of Stock, Share of Shelf, Brand Facings
- C. Out of Stock, Shelf Size, Brand Facings
- D. Out of Stock, Share of Shelf, SKU Facings
Answer: D
Explanation:
Out of Stock, Share of Shelf, and SKU Facings are three KPIs that can be derived using Planogram detection. A Planogram is a visual representation of how products should be arranged on a shelf. Planogram detection is a feature that uses Einstein Vision to compare the actual shelf image with the expected planogram image and calculate metrics such as:
Out of Stock, which measures the percentage of products that are missing from the shelf.
Share of Shelf, which measures the percentage of space occupied by a product or brand on a shelf.
SKU Facings, which measures the number of times a product SKU is visible on a shelf. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 23-24.
NEW QUESTION # 46
Northern Trail Outfitters (NTO) would like to know if the high value assets placed in stores are compliant. If not compliant, NTO would like a boolean value generated to trigger an action plan forcorrection. What is the recommended approach to meet the customer's requirement and limit the amount of custom code?
- A. Use an inventory check task with flow
- B. Use a custom task with apex
- C. Use a promotion check task with apex
- D. Use a custom task with flow
Answer: A
Explanation:
This approach allows for an efficient and code-minimal way to check compliance of high-value assets in stores and trigger correction action plans based on Boolean values.
NEW QUESTION # 47
Northern Trail Outfitters (NTO) has their Field Reps perform regular activities, including promotion and inventory activities, as well as check the function of their computer display units that are placed in stores, to help customers ensure the backpacks fit properly. What should be done to support NTO Field Reps to ensure they are able to capture these KPIs?
- A. Create an Asset record named 'Backpack Fit' for the Computer Display Units and link it to the Assessment Task via a lookup field.
- B. Add 'Backpack Fit' for the Computer Display Units checkbox to the In-Store Survey Assessment Task.
- C. Create an asset called 'Computer Display Unit' and capture KPI called 'Backpack fit properly' using an assessment task.
- D. Create an Assessment Task Record type called 'Backpack Fit' for the Computer Display Units to capture the KPIs.
Answer: B
Explanation:
https://help.salesforce.com/s/articleView?id=sf.retail_concept_user_survey.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.retail_task_admin_create_ataskd.htm&type=5
NEW QUESTION # 48
A Company by the name of Northern Trail Outfitters(NTO) leverages top industry professionals to manage direct store delivery. How should a consultant explain the power of Consumer Goods Cloud's Einstein for CG- Visit Recommendations feature to NTO?
- A. Einstein for Consumer Goods Cloud is a great tool,but like all software Consumer Goods Cloud is a work in progress. Updates to resolve the functionality gaps of professionals aren't likely to occur until one of the three yearly releases.
- B. By adopting the Einstein for CG- Visit Recommendations with the consumer goods cloud, Professionals can focus on these work while having information served to them that will support them in being competitive
- C. By adopting the Einstein for CG - Visit Recommendations on the Consumer Goods Cloud the existing workforce can be terminated and replaced with more affordable lay workers to increase margins
- D. Consumer Goods Cloud Einstein for CG - Visit Recommendations feature is natively powered by market research data enabling comprises to target customers by leveraging big data and competitors performance
Answer: B
Explanation:
Einstein for CG- Visit Recommendations is a feature that uses artificial intelligence to suggest optimal store visits for field reps based on predefined rules and criteria. By adopting this feature with the consumer goods cloud, professionals can focus on their work while having information served to them that will support them in being competitive. For example, they can prioritize the most profitable or strategic stores, avoid unnecessary or redundant visits, and optimize their routes and schedules. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 36.
NEW QUESTION # 49
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